Policies/ Disclosures/ Shipping Info

SHIPPING POLICY

DOMESTIC SHIPPING ONLY AT THIS TIME!!!

ORDERS SHIP WITHIN
5-7 BUSINESS DAYS


-ONCE YOUR PACKAGE IS IN USPS POSSESSION I AM NOT RESPONSIBLE FOR ANYTHING THAT HAPPENS DURING THE SHIPPING PROCESS. IF YOUR PACKAGE IS DELAYED, LOST, STOLEN, DAMAGED, PLEASE FILE A CLAIM WITH USPS.

- ANY PACKAGES THAT ARE RETURNED TO ME FOR INCORRECT ADDRESS CAN BE RESHIPPED FOR AN ADDITIONAL SHIPPING CHARGE. I WILL DIRECT MESSAGE YOU ONCE PACKAGE IS RETURNED TO ME TO DISCUSS YOUR OPTIONS. IF YOU PUT THE WRONG ADDRESS AND YOU REALIZE THIS PRIOR TO SHIPPING PLEASE DIRECT MESSAGE ME AND THE ISSUE WILL BE CORRECTED.

SHIPPING IS FREE FOR U.S CUSTOMERS WITH ORDERS $100 OR MORE WITH CODE 777!

$10 Flat Rate Shipping
(USPS Ground Advantage arrives in 2-5 business days with $100 insurance included)

$25 USPS PRIORITY MAIL EXPRESS 

$100 USPS INSURANCE IS INCLUDED FOR ALL SHIPMENTS. IF YOU'D LIKE TO PURCHASE ADDITIONAL INSURANCE ON YOUR PACKAGE PLEASE SEND A MESSAGE THROUGH THE WEBSITE, SEND AN EMAIL TO [email protected] OR INSTAGRAM DIRECT MESSAGE. 

RETURN POLICY

-DUE TO THE NATURE OF THE PRODUCT WE SELL, THERE ARE NO EXCHANGES, REPLACEMENTS, RETURNS, OR REFUNDS UNDER ANY CIRCUMSTANCE.

-IF YOU HAVE AN ISSUE WITH YOUR ORDER AND WOULD LIKE TO DISCUSS THIS WITH ME, FEEL FREE TO SEND AN EMAIL TO [email protected] OR DIRECT MESSAGE ON INSTAGRAM @ENIGMATICCELESTIALS AND I'LL BE HAPPY TO ASSIST IN ANY WAY I AM ABLE!

DISCLOSURE
MY JEWELRY IS CREATED WITH 99% COPPER WITH A CLEAR OR BLACK ENAMELED COATING. MY JEWELRY IS NOT INTENDED FOR THOSE WHO HAVE COPPER ALLERGIES. PLEASE USE YOUR BEST JUDGEMENT IF YOU HAVE SENSITIVITY TO CERTAIN METALS. I AM NOT RESPONSIBLE FOR ANY ISSUE OR INJURIES RELATED TO JEWELRY THAT YOUVE PURCHASED FROM ME. EARRING HOOKS AND LOBSTER CLAW CLASPS ARE 14K GOLD FILLED.  PLEASE AVOID IF YOU HAVE ANY METAL ALLERGIES.